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SCRATCHERS VALIDATION UPDATE
September 25, 2016
On August 28th, Arizona Lottery began a technology conversion where updated systems and equipment were installed in each of our 2,900 retail locations. The new equipment and technology are more advanced, providing our valued retailers and valued players with a faster and more efficient lottery experience. Overall, the conversion process has been very successful. A vast majority of our retailers are experiencing the benefits of our new technology, however, some retailers are having challenges redeeming Scratchers tickets. Arizona Lottery is working tirelessly to restore full functionality to all of our retail partners. 

Scratchers games are available for purchase at all of our 2,900 retail locations. Players may experience difficulty at some locations redeeming their winning Scratchers tickets. However, those tickets are still valid and we are working to have full functionality back as quickly as possible. 

As we work through these small challenges, our players and retailers will find that purchasing lottery tickets and processing these transactions will only get easier and faster.

We thank our loyal customers and retailers for their patience, and want to assure them that all valid winning tickets unable to be validated or claimed will be honored. Additional updates will be available. - See more at: http://www.arizonalottery.com/en/about-us/news/2016/08/29/16/55/scratchers-validation-update#sthash.699okAyj.dpuf

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